Frequently Asked Questions

Yes! We specialise in educational and sport tours to Europe, America, Asia and Nationally. We can tailor make any tour to best suit. Contact our office for further information.

Yes, we are more then happy to assist with the process of the risk assessment. We also have a step by step guide on our travel blog.

We included full comprehensive travel insurance. Please notify our staff of any pre-existing medical conditions. This step in on the booking application.

Minimum 6 months from date of departure of the tour.

Depending on what passport you hold, please contact our office to check if applicable.

Depending on what passport you hold, please contact our office to check if applicable.

Depending on group size. Min 10 students.

Yes, we will provide host family details at least 3 weeks prior the tour to initiate contact and begin a friendship. We will also provide a contact sheet.

Yes, all our tour packages include this service.

We need to advise the insurance company of the type of condition, and then the insurance company will assess and advise if there are any additional fees to be charged.

We liaises with the principal’s and teachers from the local Schools to hand pick the families. All host families from local Schools are volunteered. Then Exchange Me personally matches as best as possible.

The package is an all-inclusive package, however some lunches and personal items are not included.

We suggest a small amount of cash plus a travel card such as LOAD AND GO purchased at your local post office.  See the link below to learn more.

https://auspost.com.au/money-insurance/organise-travel-money/loadgo-travel-card

Only if your phone is not locked to your provider. We highly suggest using what’s app as there are plenty of Wi-Fi hot spots around.